TERMS OF SALES
Acceptance of the general conditions of sale
Any order placed implies full acceptance of the general conditions of sale.
The conditions of sale described below are subject to change. In this case, the applicable conditions will be those in force on this site on the date of the order.
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On grand feu enamel jewelry
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The jewelry made by Dominique Fourny is handcrafted in his workshop in Yvelines.
The pieces comply with decree 82-223 concerning the enamel designation. enamels are applied to metals and fired at high temperatures.
Dominique Fourny does not use cold resin.
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The reverse side of some parts could show 3 (or more) slight marks from the tripod during cooking. These marks are softened upon finishing and will not be considered a manufacturing defect. They are inseparable from the work of the enameller.
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Delivery
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Delivery is free in mainland France.
Delivery is however possible for overseas destinations and Europe for a supplement of 9 euros.
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The customer is responsible for providing their exact contact details to SMALTA in order to ensure shipping and follow-up.
Jewelry and objects will be shipped to the customer after receipt of full payment.
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Dominique Fourny cannot be held responsible for any delay in delivery by the Post Office.
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In the event of a delivery problem, Dominique Fourny will only reship the order if the loss has been declared by the Post Office. In any case, the jewelry being unique models, the manufacture would only approach the model sold.
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Price
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The prices mentioned indicate prices in euros all taxes included. SMALTA is not subject to VAT article 293 B of the general tax code.
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Payment
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Payment is accepted by credit card or PayPal. SMALTA reserves the right to cancel any order in the event of refusal of payment by these two possibilities.
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Right and withdrawal period
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According to the Consumer Code, the customer has a right of withdrawal that he can exercise within fourteen clear days of receipt of the order. If this fourteen-day period expires on a Saturday, Sunday, public holiday or non-working day, it is extended until the next working day.
In case of withdrawal, the return costs are the responsibility of the customer. Returns must be made by registered letter with acknowledgment of receipt, addressed to the company address: 21 bis rue Pierre Dejardins 78800 Houilles. Jewelry and / or objects must be protected and returned in perfect condition in their original packaging in order to obtain a refund.
The order must be returned within seven days of notification to SMALTA of the customer's decision to withdraw. If the order is returned in its original condition, the exchange or refund will take place within 14 days from the date of receipt of the returned package.
According to article L.221-28-3 of the Consumer Code, jewelry and objects made to measure or according to your personalization recommendations are neither exchangeable nor refundable, and are not subject to a right of withdrawal. .
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Guarantee
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The customer can consult articles L211-4, L211-5, L211-12, L211-16 of the consumer code, and articles 1641 and 1648 of the civil code in order to know his rights in the event of non-conformity of a product. or hidden defect.
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SMALTA cannot be held responsible in the event of poor maintenance, breakage or negligence of the products.
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